Our platform, including products/services, is not directed to people under the age of thirteen (13), and we request that people under the age of thirteen (13) do not provide any personal information to us. At our end, we will remove any information relating to individuals under the age of thirteen (13) as soon as we become aware of it.
SmartHVAC uses your provided data to improve the user experienceyou’re your future visits and all other users.We also review data to ascertain the length of atay of website visitors on different pages.In addition, your IP address is identified and logged in our archives when you visit our website. Except where local laws state otherwise, we treat this information as non-personal information because this information does not personally identify you.
If you request that we contact you, your personal information is used so that our sales and support team can contact you.
If you want to delete or make changes to the information that we have collected from you through our website, email us at firstname.lastname@example.org.
You may transmit information to us through our software or services, including cloud services (our 'products'). Our products are usually used with IoT-connected devices, such as "smart Wi-Fi AC controllers for air conditioners." Any information that comes through our devices, mobile apps, and cloud services will have an email, user-specified password, and typically the IP address of the user's IoT-connected device. We may have access to other personal information, depending on the type and detail of data the air conditioner manufacturer has decided to collect through our devices. Our third-party contractors may have access to your personal information. In such cases, our agreements require these third parties to act in accordance with relevant privacy laws.
We may keep certain information in an aggregated or anonymized form that does not personally identify you and cannot be connected to you. We will keep information that is required to be retained under the law and is used to provide, develop, and improve our products and services or help us with marketing and business decisions.
SmartHVAC users have the right to opt-out of data collection. Users can contact us through email to request the deletion of data. The application can be uninstalled afterwards to be certain data cannot by collected any longer.