SmartHVAC Privacy Policy

1- Introduction to our Privacy Policy:

SmartHVAC understands that the privacy of our platform users and website visitors is very important, and we take every possible effort to take the privacy aspect very seriously. This privacy policy does not apply to the websites of our partners or to any third parties, even if their websites are linked to our website or if their products and/or services are used in connection with our products/services. This privacy policy describes SmartHVAC's privacy regulations as it relates to the use of our website, any personal information we may collect from your online visits, and products/services offered by SmartHVAC, as well as your choices regarding the use and/or of any personal information. The privacy policy is subject to change from time to time and will be updated accordingly.

2- Minor's Privacy:

Our platform, including products/services, is not directed to people under the age of thirteen (13), and we request that people under the age of thirteen (13) do not provide any personal information to us. At our end, we will remove any information relating to individuals under the age of thirteen (13) as soon as we become aware of it.

3- Information related to your online visit to our website

When you access or use our websites, we may ask you to provide personal information (such as your name, address, phone number, and email address). SmartHVAC uses cookies and web beacons (which include your IP address and the actions you take on our website, such as pages viewed) to review how people are interacting with our website.

3.1- Use of Collected Information:

SmartHVAC uses your provided data to improve the user experienceyou’re your future visits and all other users.We also review data to ascertain the length of atay of website visitors on different pages.In addition, your IP address is identified and logged in our archives when you visit our website. Except where local laws state otherwise, we treat this information as non-personal information because this information does not personally identify you.

3.2- Your Requests on our Website:

If you request that we contact you, your personal information is used so that our sales and support team can contact you.

3.3- Your Choices About Your Information:

If you want to delete or make changes to the information that we have collected from you through our website, email us at

4- Information Collected from USE of our products/services:

You may transmit information to us through our software or services, including cloud services (our 'products'). Our products are usually used with IoT-connected devices, such as "smart Wi-Fi AC controllers for air conditioners." Any information that comes through our devices, mobile apps, and cloud services will have an email, user-specified password, and typically the IP address of the user's IoT-connected device. We may have access to other personal information, depending on the type and detail of data the air conditioner manufacturer has decided to collect through our devices. Our third-party contractors may have access to your personal information. In such cases, our agreements require these third parties to act in accordance with relevant privacy laws.

4.1- Data Collection:

We may keep certain information in an aggregated or anonymized form that does not personally identify you and cannot be connected to you. We will keep information that is required to be retained under the law and is used to provide, develop, and improve our products and services or help us with marketing and business decisions.

4.2- Data Usage:

  • The email address that you use to create the account is stored and is used for communication purposes.
  • Your basic account information such as your name, profile picture, and other personal information is stored. Name and profile image may be shown to others in connection with the services.
  • You may be asked to share your mobile location data, and it may be used in combination with other data from other products to improve the operations.
  • Our products can be integrated with third-party products and services such as voice command applications or any other form of product or service etc. SmartHVAC is not accountable for any third-party applications, and users are advised to use these services at their own discretion.

5- Data Sharing:

We use information that is sent to us in order to provide our services. We do not sell personal information collected. We might use third parties to improve our services, and they might receive personal information, such as an IP address. Your personal information may be collected, processed, and stored by SmartHVAC for legal requirements. If you have any questions about our practices or this Privacy Policy, please contact us at

6- Opt-Out Rights:

SmartHVAC users have the right to opt-out of data collection. Users can contact us through email to request the deletion of data. The application can be uninstalled afterwards to be certain data cannot by collected any longer.